Data Analyst I - Cox Business Indirect Sales

Company: Cox Enterprises
Location: Las Vegas
Posted on: April 10, 2021

Job Description:

The Data Analyst is responsible for measuring and assessing the effectiveness of the Indirect Sales Channel processes and procedures. Ensures quality processes and programs are being utilized and are effective by developing performance measurements and communicating performance relative to standards. Ensures optimal efficiency by monitoring work quality; delivering reports, statistics and recommendations for improvement. Major Tasks * Responsible for managing the Referral Agent Leads in CB Force (e.g., assigning, qualifying, auditing)* Manages end-to-end process for Referral Agent Onboarding. Including but not limited to; handling the post-sale contract process, and adding the agent in CB Force and facilitating / assisting partner portal training.* Manages Master Agent / Referral Agent inquiries and facilitates problem resolution, keeping communication with the agent through completion.* Responsible for facilitation of the supplier onboarding and set-up.* Working closely with internal boundary partners to ensure the agents are added into Oracle and set-up properly for commissions payments.* Manages the end-to-end Referral Partner Commission Process. Including reporting, auditing all installed leads, validating dates and MRC.* Works closely with the corporate commissions team to ensure all commissions are qualified, validated and paid accordingly.* Works with the selling Agent Channel / Referral Partner Manager to validate selling agent commissions and provides additional operations / sales support to the local Agent Channel / Referral Partner Manager as needed.* Collaborates with local market Agent Channel / Referral Partner Manager to determine and manage additional business needs for optimal standardization and growth in the Indirect Sales Channel.* Provides and conducts trend analysis to support business operations.* Creates and maintains strategic reports sent to local market sales teams / Agent Channel / Referral Partner Manager for trend / growth analysis.* Interprets operational requirements and Methods and Procedures for inclusion in studies and analysis, and to conduct root causes analyses and make recommendations to improve the business processes.* Provides recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives.* With guidance, presents data and provides recommendations to department leadership for their use in making operational decisions, identifying process improvements and developing policy development to support change initiatives.* Collaborates with colleagues in the function and boundary partners to conduct root cause analysis, create recommendations for improvement and identify ad hoc areas for additional research into trends.* Provides input to leadership on performance issues and operational process improvements.* Participates in team or departmental meetings and individual meetings with supervisor concerning own job performance.* Attends job-related initial, cross-training and refresher training.* Reads new or updated reference material or announcements pertaining to promotions, programming changes, specials, policies, and other Company business. Qualifications: Required * 1+ years successful experience researching and analyzing qualitative and quantitative data in a related field. (Business Operations, Finance)* 1 year successful experience using Microsoft Office Suite applications in a work setting with strong knowledge in Excel* Excellent soft skills such as: interpersonal, leadership, presentation and collaborative to all for working effectively with teams throughout the organization Preferred * BA/BS in a related field strongly desired (i.e. Business, Finance, Accounting)* 2+ years successful experience researching and analyzing qualitative and quantitative data in a related field* 2+ years successful experience using Microsoft Office Suite applications in a work setting with strong knowledge in Excel* Experience working in communications industry with a focus on telecommunications, data, cable* Experience working in a team environment, as well as being able to function autonomously. Who We Are About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. About Cox We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Enterprises, Las Vegas , Data Analyst I - Cox Business Indirect Sales, Sales , Las Vegas, Nevada