Resort Guest Relations Agent - Green Valley Ranch
Company: Station Casinos, Inc.
Location: Las Vegas
Posted on: January 15, 2022
Benefits eligible Team Members qualify for the following:
FREE MEDICAL INSURANCE FOR ENTIRE FAMILY, FULL USE OF OUR TWO
MEDICAL CENTERS (FREE lab work / FREE Generic Drugs / Free Provider
Visits and more). TWO 401k plans with one completely funded by
Station Casinos and so much more!
Welcome all Guests upon arrival. Perform all check-in functions
according to hotel policies and procedures, including but not
limited to early check-ins, late check-ins, and walk-ins, and
ensure proper payment. Accept, sort, and distribute all messages,
small packages and mail for Guests. Produce, generate and
distribute all required reports including but not limited to room
reports, bucket checks and VIP reports. Post charges to Guests'
accounts and perform other cashier functions, including but not
limited to exchanging currency. Respond to Guests' special requests
including but not limited to providing extra towels, cots, and
newspapers, or direct the request to the appropriate department.
Maintain a clean and safe work environment. Perform other job
duties as requested.
Previous customer service experience preferred. 2 years or more
Front Desk experience in a similar first-class hotel preferred.
Ability to communicate effectively with Guests, Team Members and
Management. Be able to answer phones quickly, courteously and in a
professional manner. Ensure that Guests' business is kept
confidential. The ability to operate computerized front office
system. Must be able to obtain all work cards required of the
position within the property's jurisdiction.
Keywords: Station Casinos, Inc., Las Vegas , Resort Guest Relations Agent - Green Valley Ranch, Sales , Las Vegas, Nevada
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