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Call Center Agent

Company: CUSTOMER CONNEX LLC
Location: Las Vegas
Posted on: November 26, 2022

Job Description:

Job Details
Level
Entry
Job Location
Customer Connexx LLC - Las Vegas, NV
Position Type
Full-Time/Part-Time
Education Level
High School
Salary Range
$15.00 - $15.50 Hourly
Job Shift
Any
Job Category
Customer Service
ESSENTIAL FUNCTIONS

Customer Connexx is hiring Call Center Agents to join our World Class Team!

No Selling! No Cold Calling! No Nights! No Sundays! No Major Holidays!

$15.00 Hr. ($15.50 for bilingual) to start with 50 cent increases as you pass training and certification goals. Plus, you could earn hourly incentive pay, paid out monthly.

Our Call Center Agents provide outbound calling services or receive calls to create or service existing client orders while maintaining a strong emphasis on providing a positive first impression with 100% accuracy level. Representatives will follow established scripts and call flows as provided in a professional, courteous, accurate, and timely manner.

If you have at least six months of customer service experience (call center, sales, restaurant, hospitality), with excellent communication skills, accurate computer skills and can work a flexible schedule and are reliable, then we want you!

ESSENTIAL QUALIFICATION

Essential Requirements:

Consistent and regular attendance is essential
High degree of responsibility, dependability, motivation and customer focused
At least 6 months of customer service experience (call center, sales, restaurant, hospitality)
Excellent communication and computer skills with ability to speak to customers and type accurately at the same time
Bilingual, Spanish is a plus!
FT - Available to work an 8 or 4-hour shift during our hours of operation from 5 am to 8 pm, Mondays through Fridays with rotating Saturdays. PT early morning hours, late afternoon/early evening hours and Saturday hours available.
Must be dependable and arrives to work on time, follows break schedules and follows proper call in procedures. Please note; we have a strict attendance policy.
Stable work history
Required to undergo pre-employment drug test, criminal background check and skills testing.

Customer Connexx offers:

Training and advancement opportunities (Lead, Supervisor, QA)

Benefits that include:

Generous Paid Time OFF
Health Insurance
Dental Insurance
Life Insurance (company paid)
Short Tern Disability (company paid)
Vision Insurance
401(k) with match
Long Term Disability
Voluntary Life Insurance
Employee Assistance Program
Ticket Discounts
Anniversary Date Acknowledgement Gifts

COVID-19 Precaution(s):

Masks Required
Extended distance between call center stations, no desk sharing.
Social distancing guidelines in place
Sanitizing, disinfecting, and cleaning procedures in place
We are an E-verify Employer.
We are a Drug Free Workplace Employer.
Equal Opportunity Employer/Veterans/Disabled%476599%

Keywords: CUSTOMER CONNEX LLC, Las Vegas , Call Center Agent, Sales , Las Vegas, Nevada

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