Sales And Customer Service Representative at VegasTickets.com

Company: Careerbuilder-US
Location: Las Vegas
Posted on: January 27, 2023

Job Description:

Job DescriptionVegas Tickets.Com in Las Vegas, NV is looking for one sales and customer service representative to join our strong team. We are located on 4325 S. Dean Martin Dr.. Our ideal candidate is a self-starter, ambitious, and engaged.ResponsibilitiesThe essential functions include, but are not limited to the following:

• Processing orders for Tickets by mail, telephone, email, or customers
• Initiating and following up with customers and ticket brokers selling tickets, resolving problems, and answering questions
• Preparing, processing, reviewing, and monitoring events, inventory, pricing, etc.
• Contacting current and prospective customers to sell or explain the consignment process
• Preparing quotes for Concierge and owner
• Arranging payment terms in accordance with established guidelines
• Preparing and calculating premiums, invoicing commissions, and other accounting-related functions
• Creating and maintaining computer files and suspense for follow-up action
• Providing advisory support and assistance to the department supervisor as needed.
• Ensure that calls and emails received are resolved in a professional and timely manner.
• Performing other work-related duties as assignedQualifications
  • High School diploma or GED preferred, or equivalent combination of education and experience
  • 2-3 years of related experience and/or training
  • Industry experience and sales experience is preferred
  • Ability to read, analyze, policies, documents, and regulations
  • Ability to write compose business correspondence
  • Ability to effectively establish rapport, present information, and respond to questions from managers, clients, customers, and the general public
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume; ability to apply concepts of basic math
  • Ability to interpret a variety of instructions furnished in written, oral or schedule form
  • Outstanding communication, attention to detail, and organizational skills
  • Proficient in MS Office, specifically Excel, Word, and PowerPoint
  • Fluent in speaking and reading a second language such as Spanish, Portuguese, French, or German is a plus.Physical Demands And Work EnvironmentWhile performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.VegasTickets.com is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.We are looking forward to receiving your application. Thank you.by Jobble

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