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Front Desk Agent - $17.54 per hour

Company: Golden Nugget Hotels & Casinos
Location: Las Vegas
Posted on: May 27, 2023

Job Description:

Job Description

Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).


  • Check in and out of hotel guests
  • Answering guest inquiries and giving proper directions
  • Maintaining guest mail, messages and packages
  • Cleaning and stocking work areas/transporting necessary supplies
  • Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance
  • Processing room charges/posting room charges
  • Balancing clerk/cashier postings, cash and credit transactions
  • Use computer and other general office equipment
  • Interact with all other hotel departments
  • Assisting guests using safe deposit boxes
  • Filing registration cards, back-up and all related hotel reports and paper documents
  • Issuing keys
  • Perform other duties and responsibilities as requested.
  • Ability to meet or exceed department customer service standards
  • Demonstrate good sales techniques when dealing with possible sales situations
    To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
    • Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
    • Ability to work efficiently, independently and cohesively, consistently producing quality results
    • Computer literate in Microsoft Windows applications required; LMS experience preferred.
    • Minimum age requirement is 18
      • High School Diploma or GED
      • 2 years experience
      • Must be able to successfully register with the NV Gaming Control Board.

Keywords: Golden Nugget Hotels & Casinos, Las Vegas , Front Desk Agent - $17.54 per hour, Sales , Las Vegas, Nevada

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