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Guest Service Agent

Company: Hilton Grand Vacations Company, LLC
Location: Las Vegas
Posted on: January 15, 2019

Job Description:

Guest Service Agent **Job ID:** CAL000090-n **Area of Talent:** Call Center **Category:** Call Center Reservations Telemarketing **Shift:** Full Availability **Location:** Las Vegas,NV **Date Posted:** 01/08/2019 **Property:** Las Vegas Badura About Us There?s something truly unique about Hilton Grand Vacations. The Foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for more than 300,000 Club Members. What will I be doing? **Job Description** **What will I be doing?** As a **Call Transfer Agent** you would be responsible for executing your position?s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: + Sell mini-vacations packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound mode + MaintainanupbeatpositiveandmotivateddemeanorespeciallywheninteractingwithHiltonguest,co-workers,supervisorsandmanagers. + Maintainindividualsalesandmarketinggoalsforperformancemeasures. + Ensureguestsmeetminimumeligibilityrequirementstotoursalescenter. + UseteledirectapplicationandVoicetosellandprocesspackagesales. + DistributeonlyHGVauthorizedinformation,andensuresthatinformationisaccurate. What is HGV looking for?EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION Hilton Grand Vacations is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Keywords: Hilton Grand Vacations Company, LLC, Las Vegas , Guest Service Agent, Sales , Las Vegas, Nevada

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